But by changing the way you think about your communication - who is it intended for? What do you need back from the recipient? How important is it? - you can be more intentional about which platform you choose to maximize the impact of every message. The more important question to ask is this: How can I decide whether Slack or email is the right tool for a specific type of communication? And then: How can I share that decision framework with my team to ensure everyone is communicating as effectively as possible?ĭeciding when to use Slack and when to use email may never be clear-cut and straightforward.
Most of us can – and should – use both tools for internal communication. Which one is the better tool? Which should your team use?īut the answer to the question isn't one or the other - most teams shouldn't choose either Slack or email. email, there are a lot of strong opinions.
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